Enigin Digital Update

Enigin Development
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Enigin is one of the United Kingdom companies that can be overrated to be more than a public limited company. This is because the company consists of a stable development plan which is supported by a well equipped asset management group. The growth of the company in their main objective of providing energy solutions to various companies has lead to the introduction of the Enigin Digital. Enigin Digital is a branch within the company which deals with the analyzing of data related with the betting procedures of the sporting fixtures. The company ensures that the betting procedure is not interrupted by making sure that the power consumption is steady throughout.

The indulging of the company to matters relating to the handling of data has lead to the growth of new problems affecting the company. The main problem is the dare need of constant power supply to the equipments used in the daily activities of the department. The company loses a lot of money due to the constant disruption of power supply. However the company has worked hard to improve the situation by working with Enigin Eniscope. This is a company which plays the role of monitoring power consumption in the company. This step was reached upon when the company tried to work with an energy consultant and an energy supplier but this did not solve the situation.

The presence of Eniscope’s services in the activities of the company has made it possible for the continuous growth of the Enigin Digital Company. This has made it possible for the authorized personnel to analyze the company’s situation and manage the present power supply in the maintenance of the systems. The new look of the Enigin digital has made it possible for the company to come with a mechanism which assists in the monitoring of the historical consumption data of clients partnered with the company. This is benefit to the clients partnered with the company, whereby the clients receive high quality services.

Enigin Research and Development

Enigin Development
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Often known as R and D research and development is a crucial element in Enigin PLC’s years of success, you can see our time line online, we are a company that embraces change and development and does not resist it, this dynamic approach has led to the development of many products and not least of which is Eniscope. What makes Eniscope so unique is that it fills a need in the industry as highlighted not by the energy suppliers and alike, but from the energy consumers, businesses and customers.

What does this mean? This leads to a product thats primary function is to enable you to make savings and reduce your energy demand. Systems produced by energy producing utilities companies are focused on making life easier for them, whilst still ‘packaged’ as a bonus for the customer. Eniscope is different, its cutting edge technology allows you to see your energy usage minute by minute, so if you have invested in energy saving and demand reducing products, you will in an instant see if they are working as expected. Further to this Eniscope runs all hours of every day, a 24 hour a day energy manager that can alert you of energy demands and peaks, even on the weekend.

To this end Eniscope has now been developed to allow you to access its information via your smart phone or pc. Our distributors have told us that this development not only allows better access to information on there utilities bill, but gives an instant indication to levels of production at their factory or plant.

As we speak new functions and abilities are being developed for Eniscope along with Enigin PLC’s other load-side energy saving products. The future will prove to be evermore exciting in the world of energy saving. As with most business in the world today adapting to the changing world around us is a key point to developing your business. Keep loggin onto enigin.com to see latest developments

Here’s to the future!

Why Invest?

Enigin Development
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There is some sort of irony in the fact that we live in the ever moving present, second by second in life we choose how to invest our time in the hope that we will recoup some benefit not only in the instant but also at a later date. Our education, businesses and of course relationships are all based on the solid premise that investing is a smart thing to do and I would say a necessary thing to do.

Most businesses and business men have had to invest hard to make a success of their own particular venture. Given the current global market situation and raising energy costs there is one sector that is fast growing and enjoying healthy success and that is the energy saving sector. Energy saving is quite simply the best way to invest, not only does it reduce virtually any business’ running costs, any investment made is paid back in a relatively quick time. How long is that, well with Enigin load-side energy saving products you can realistically expect a ROI in two years.

Having associated with Enigin for years it great to know that they have invested there time and effort in making some remarkable energy saving products, but most impressive has to be Eniscope. What it does is give your investment a ‘bullet proof’ guarantee of effectiveness. Eniscope clearly and simply measures and displays how effective and efficient your energy saving products are and does this minute by minute. This means no surprise energy bills or wasted investment in so called energy saving products that could even reduce efficiency. It also pin points which building or appliances are the worst energy saving culprits so you can target these and start making saving as soon as possible.

Making savings in your business is a great way to improve profitability and those who have invested themselves in quality energy saving products have found it to be a rewarding venture, not just in the instant but for their future.

The biggest threat to investments is putting things off, delaying, many times many people will recount stories of missed opportunities, its good to be able to say that now is the best time to get involved in energy saving. Take a look at any current media, TV, newspapers, websites, energy and energy saving is paramount! As with all good ventures it takes investment.

New Enigin E-Marketing System

Enigin Development > Enigin Marketing > Enigin News > Enigin Software
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We are currently running a trial of our new Enigin e-marketing system with a small number of our distributors.

The e-marketing applications allows our Enigin Partners and Distributors to send promotion emails in HTML to their customers, all via an easy-to-use interface.

More details to come when the software is finally launched. Hopefully next week! :)

The Enigin Guide to Remote Working

Enigin Development > Lifehacking > Productivity
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Having spent a lot of time working remotely for Enigin and various other companies, i’ve compiled a list of what I consider to be the ultimate guide to remote working. Often called ‘working from home’, but that’s way too descriptive.

1) Prove it works

The first thing you need to do is to persuade your employer to allow you to have a trial period working out of the office. This may not be easy if you work for an old-fashioned company, but most technology companies, including Enigin, are very open to ideas which increase employee happiness and productivity.

You need to be smart at approaching this subject with your employer. I compiled a list of benefits and case studies from other companies who allow a large percentage of their full-time staff to work remotely. Sell the benefits rather than dwell of the fact that you’re not in the office.

Once you’ve completed a trial period, talk about working from home on a regular basis, maybe once or twice a week.

2) Technology is your friend!

There are many ways to communicate with your office people. Skype is the main programme which I use and it is more than just a voice application. You can use it to share screens with other colleagues, send large files and also to use it for group chat. We also have access to our company file server via a VPN (Virtual Private Network) link.

In the development team we also have access to an online source control repository, which holds all of our programming code. This enables us to work together on projects, as if we where sat opposite each other in the office.

3) Forget the 9 – 5, but be available

If you are remote working then you shouldn’t feel you need to put in a 9-5 working day. How about 6-2? or 12-8? or 7-10 and 12-4?

Try to find your most productive hours of the day, if you can fit 8 hours work into 6 then you should enjoy the fact that you finished early that day (or get a head start on the next project).

There’s once big caveat to this. ALWAYS BE AVAILABLE! If your colleagues need to contact you during normal working hours then you need to ensure you are available. If the poop hits the fan and you’re not on the radar then your working from home days are going to cause resentment among your office-based buddies! Not good. Always be available, even if you’re not always in front of a computer.

Interestingly enough, I usually find myself working longer when at home!

4) ‘Working from home’ redefined

Everyone talks about working from home, but why limit yourself? In the building next to my apartment there’s a great little cafe/bar which provide free wi-fi. A pair of headphones and I can work just as  effective as I can from home or the Enigin office. Generally no-one bothers you and you’re only a few steps away from lunch and drinks!

5) Get the work done!

Remote working allows you a flexibility you’ve probably never had before. If you are not a self-motivated individual then it’s easy to just think of it as a day off. But that couldn’t be further from the truth. Your company is paying you to operate remotely just like any other working day. You need to make sure you get the expected level of work completed.

If you are seen to be dropping in terms of productivity then your days working remotely are probably coming to an end.

6) Be social – People are good for you!

If you are going to be working from home for a sustained period of time then you need to ensure you don’t suffer from ‘cabin fever’ – being locked up on your own for a long time. Try to find some time in your day to get out or visit some friends. Being around other people can be a real motivator and being somewhere like a cafe really helps with this. I find it pretty cool working from home in the morning and then heading out to a cafe for lunch and then working for a few hours after lunch in the same place.

7) Quit, if it doesn’t work out

If you discover that working remote doesn’t work for you personally, then don’t be slow in giving it up. It’s better if you decide it’s not working rather than your company does. You can always try again in a few weeks/months.

To maintain concentration whilst remote working takes a certain amount of self-motivation. It’s not for everyone and it’s fairly easy to get distracted but it’s a great way to work if you can get it right!

Photo by Giorgio Montersino (http://www.flickr.com/photos/novecentino/2340521934/)

Enigin Delivering Happiness!

Enigin Development > Enigin Software > Enigin Support > Enigin Team
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Over the last few months Enigin have undergone a systemization process to streamline the way which we handle our customer service. This has been driven by our Managing Director Ian, but all of the staff at Enigin have brought into the concept completely and can see how it’s helped to make our jobs easier, whilst also delivering a vastly improved customer service experience.

12 Months ago we had 4 business support staff who were on the telephone 8/9 hours a day, personally dealing with distributor enquiries. We found that the majority of the time was spent answering the same questions over and over again. Apart from being inefficient for us, it also meant that Distributors could only get answers to their questions during UK office hours and also they had to queue on the phone to get the support they needed. Since we operate globally, this was inconvenient to a number of our Distributors.

So we hit this issue hard in two ways:

1) We built a ‘Knowledge Base’ which contains 100′s of answers to common questions raised by distributors. The system was built using our IGLOO system and put together by the Enigin Developers. It is now fully maintained by our support team who add on average 2 articles a day. These new articles are emailed out to our distributors at the end of each working day so they can benefit everyone. We have recorded many ‘screencast’ videos for the Knowledge Base which have provided to be very popular. They say that ‘A picture tells a thousand words’, well, each screencast contains upwards of 4500 frames (pictures), so that’s 4,500,00 words! and all without actually speaking to us!

Result: Distributors now have access to our complete knowledge 24 hours a day to browse at their leisure. Repeat questions have dropped dramatically and it allows the support team the freedom to work on other projects.

2) The next area which needed attention is how we dealt with emails from Distributors. Historically, distributors have emailed each team member individually with their comments or problems. If the staff member was on holiday or out of the office then this email wouldn’t have been seen or replied to. It also meant that the Management team at Enigin had no idea about the volume of questions or which area of the business they related to.

Enter the ‘Ticket System’. An online application which allows us to organize incoming questions and enquiries by department and support member. This system had completely changed the way which we work and had improved our workflow immeasurable. Each staff member is alerted when a question is submitted which is in their department and they either answer it or delegate it to someone else who is more specialised in that area. It also allows our Management team to view reports on the questions answer, who’s answered them and which one’s are outstanding.

Result: Emails are handled efficiently by a member of staff who specialises that that particular area of the business. We aim to have all questions answered within a couple of days, and so far, we’re doing pretty well :)

We have had so many positive comments from our Distributors about our changes and it’s always nice to hear that what we are doing is really helping them with their Energy Saving Businesses.

If you are an Enigin Distributor and would like to see a technical video about how our support team work then please visit the following link:

http://kb.enigin.com/go/557

(You will need to have a Knowledge Base login.. if you don’t then sorry for now!)

Image by Light Knight (http://www.flickr.com/photos/lightknight/3394726696/)